Air Canada President Robert Milton announced in August that things would get worse before they got better for air travelers. But Milton pointed out that fewer than half of passengers' complaints were related to Air Canada.

Date: 2000-08-02
Placeline: MONTREAL, Quebec.
Source: The Canadian Press
Length: 11 seconds

Transcript Prediction: << there will be bumps and there will be bumps even more so right now because we're also in the peak of the Season these airlines are carrying more passengers than they ever have in their history >>

Earbank_2000-08-02_Air-Canada-Complaints_5998